1. Can bamboo spatulas be used at high temperatures?
Yes, our bamboo spatulas have been specially treated and have good high temperature resistance, which is suitable for daily cooking needs such as cooking and soup.
2. Can they be put in the dishwasher?
It is recommended to wash by hand and dry naturally to extend the service life of the spatula. Avoid long-term soaking or high-temperature steam environment.
3. Is it coated or chemically treated?
Our spatulas are made of natural bamboo, without harmful coatings, safe and environmentally friendly, and suitable for use with all kinds of pots.
4. Can the order be modified or cancelled after submission?
If you need to modify or cancel the order, please contact linebeacon@ecoflossstick.com by email as soon as possible. If the order has entered the delivery process, it will not be changed.
5. What payment methods are supported?
We accept major credit cards, debit cards and some online payment platforms. All payment processes are processed through encrypted channels to ensure the security of your information.
6. How long will it take to receive it after delivery?
We provide global shipping, and delivery time varies by region. For details, please refer to the shipping policy page or the logistics instructions when placing an order.
7. What if there is a problem with the product received?
Please contact us as soon as possible after receiving the product and provide the order number and problem photos. We will assist you in handling returns and exchanges.
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