We are committed to providing fast and reliable delivery services to customers around the world. All orders will be processed as quickly as possible and dispatched by reputable logistics partners.
1. Shipping Range
We support global shipping, covering Europe, North America, Asia, Oceania and other major regions. Whether you are in your local area or overseas, you can place your order with confidence.
2. Processing Time
All orders will be processed within 3 working days. Once shipped, you will receive a confirmation email with tracking information.
3. Delivery Method and Time
Delivery within the UK:
Standard delivery (Royal Mail or Hermes): 5 working days
Expedited delivery (DPD or Evri Next Day): 2 working days
International delivery:
International (Royal Mail International or DHL Packet): 12 working days
Actual delivery time may vary slightly due to destination, weather or customs clearance reasons.
4. Shipping fee instructions
Shipping costs will be automatically calculated based on the order weight, destination and selected service. Some orders may be eligible for free standard delivery, please refer to the checkout page for details.
5. Tracking Your Order
All shipped orders are trackable. Please use the tracking number in the shipping confirmation email to check the logistics status in real time.
6. Taxes and Duties
International orders may incur additional import taxes or tariffs, which are determined by local customs and are to be borne by the recipient.
7. Delay Instructions
Although we work with trustworthy logistics companies, some areas may experience delays during peak periods or special circumstances. If you have any questions, please feel free to contact us by email.
8. Contact Information
If you have any questions about delivery, please send an email to: linebeacon@ecoflossstick.com and we will assist you as soon as possible.